Lew's® SPEED Service
Simple - Prompt - Expert - Economical - Dependable
Simple
When you receive your new Lew’s® product, register your warranty within 30 days by completing and mailing the Warranty Registration Card included.
Should your Lew’s® product cease to function flawlessly, return it to Lew’s® Speed Service™ postage pre-paid. Include a note indicating the nature of the issue, your name, return address and an e-mail address or daytime phone number where a member of Lew’s® Speed Service™ Team can easily contact you. Package your Lew’s® product securely and send to:
Lew’s Speed Service
2253 E. Bennett
Springfield, MO 65804
Repaired or replaced warranty-qualified Lew’s® products will be returned at no additional expense to you. Otherwise, a member of the Lew’s® Speed Service™ Team will contact you with an estimated cost for parts, service, and return shipping to you for any repairs required outside the scope of Lew’s® Warranty. Your payment of the estimated repair costs will be Lew’s® authorization to complete repairs and return the product to you.
Prompt
The Lew’s® Speed Service™ Team will promptly review your Lew’s® product, verify warranty registration information and diagnose the nature and scope of repairs required. Lew’s® products covered by Lew’s® Warranty will be repaired or replaced and return shipped within three working days of receipt. Repairs required outside the scope of Lew’s® warranty will be estimated and you will be contacted within three working days of receipt. Once repair authorization is received, Lew’s® Speed Service™ Team will complete repairs and ship your Lew’s® product to you within two working days.
Expert
Lew’s® Speed Service™ Team has more than a century of combined experience in Fishing Tackle Repair, Design, and Customer Service. In addition, Lew’s® networks worldwide with experts, proven as industry leaders for a decade or more, in the fishing tackle development, manufacturing, and service communities. Your Lew’s® Speed Service™ Team listens, evaluates, resolves and produces unsurpassed results.
Economical
Lew’s® is committed to servicing all products we sell at the most economical value to our customers. Lew’s® first class warranty, discount parts, extended service policy, low cost replacement products and a “Do it Right, Do it Fast” motto are more ways Lew’s® products truly remain the best tackle value.
Dependable
Lew’s® Speed Service™ Team stands behind its repairs and replacements. You can be assured the Lew’s® products repaired or replaced by the Lew’s® Speed Service™ Team will function flawlessly.
