Customer Service

What are Lew's shipping options?

US Standard Shipping

** For oversized items add an additional $10.95
** For Alaska and Hawaii add an additional $4.00

Express Shipping

** For Alaska and Hawaii add an additional $15.00

WHAT IS LEW’S RETURN POLICY?

Unused items purchased from this website may be returned in their original condition within 30 days of delivery for a full merchandise refund, not including shipping charges.

All returns require a Return Authorization. To request a Return Authorization, please contact us at (877) 470-LEWS, Monday through Friday, 10:00 am to 4:00 pm ET.

Except in cases where the return is the result of an error by Lew's or the item arrives damaged or defective, original shipping charges are non-refundable and you are responsible for all return shipping costs. Lew's will not be liable for returns that are lost in transit or returned to the incorrect address; please retain your return tracking information.

The refund amount will be reduced by 20% when:

1. Orders/Items are refused upon delivery
2. Returns are made without authorization
3. Returns are made past the 30 day return window
4. Items not returned in their original packaging

IMPORTANT NOTE: Replacement part orders placed with our Consumer Services Department cannot be returned for a refund or an exchange. All replacement part sales are final.

Merchandise should be sent postage paid to the following address:

LEW'S RETURNS

Rather Outdoors
ATTN: Returns
6505 Tower Lane
Claremore, OK  74019 

If a product arrives damaged or your order is incorrect in any way, please contact us at (877) 470-LEWS or service@Lews.com.

START A RETURN