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Parts, Repair, & Warranty Service

Parts, Repair & Warranty Service

ROD WARRANTY

For fastest, most efficient service, please CLICK HERE and fill out form completely, including all requested images.

Please note, this form is also applicable for broken rods from combos where the reels have no functional issues or damages and do not need replacement or service.

COMBO WARRANTY

If you are having an issue with BOTH your rod and reel, please submit a ticket HERE and fill out form completely, including all requested images.

Issue with ROD ONLY > See Rod Warranty section above

Issue with REEL ONLY > See Reel Warranty section below

PARTS, SERVICE, AND WARRANTY

Contact an Authorized Service Center below for all your reel parts and service needs.

PARTS

Seach Manuals and Schematics for Part Number or Schematic Key Number for your reel. Contact Center of your choice for part prices terms, and availability.

SERVICE

Complete Service Repair Form (click here) for each reel, enclose with reel(s), and ship to the Service Center of your choice. Insure and obtain a tracking number for your shipment to the center.  Service Centers are not responsible for lost or damaged packages. Service times vary by season.  Contact the service center of your choice for current service times.  Allow a minimum 3-weeks.  Rush service may be available for a fee. Service and Shipping rates are established by the Service Center and may vary among Centers.

WARRANTY

Only AWSC designated Service Centers are authorized to provide repair services under factory warranty. AWSCs validate warranty eligibility. You will be contacted if AWSC is unable to repair your reel under warranty when warranty is requested on the Service Repair Form. Click Here to review Reel Warranty terms and conditions. Follow SERVICE instructions above.

US BASED SERVICE CENTERS
AWSC - Authorized Warranty Service Centers 

 

SOUTHWESTERN PARTS & SERVICE

Attn: Lew's

605 Mockingbird Dallas, TX 75247

Email: swpartsandservice@gmail.com

Phone: 214-630-8161


RLH PARTS & REPAIR SERVICES

Attn: Bob/Lew's 

756 Seese Hill Road Canadensis, PA 18325

Email: rlhrepairservice@gmail.com

Phone: 570-807-4146

CAROLINA REELS

Attn: Lew's 

1017 Bern Circle Anderson, SC 29626

Email: carolinareels@aol.com

Phone: 864-231-5914

 

 

CANADA BASED SERVICE CENTERS
AWSC - Authorized Warranty Service Centers 

 

A. AIKMAN SPORTING GOODS

Attn: Lew's

3010 Novar Road Mississauga, ON LSB 1S4

Phone: 905-277-3595

ROCKEY'S TACKLE REPAIR

Attn: Lew's 

10 Kitchener St. Bldg B Orilla, ON L3V 6Z9

Phone: 705-325-3526